Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these terms. These terms apply to all visitors, enquiries, and clients of Toggle Solutions. If you do not agree to these terms, please do not use this website.

2. Our Services

Toggle Solutions is a performance marketing and growth agency based in Kuala Lumpur, Malaysia. We provide digital marketing services including performance marketing, search engine optimisation, branding, web development, email marketing, content marketing, creative production, conversion optimisation, and CRM strategy.

Services are delivered under separate client agreements or proposals. The terms of any specific engagement are governed by those agreements. This website and these terms govern your use of the Toggle Solutions website only.

3. Intellectual Property

All content on this website, including text, graphics, logos, and case study materials, is the property of Toggle Solutions and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website for commercial purposes without our written consent.

For client engagements, intellectual property ownership is governed by the terms set out in your service agreement. Where Toggle produces campaign creative, copy, or other deliverables for a client, ownership transfers to the client upon full payment unless otherwise agreed in writing.

4. No Guarantees on Results

Marketing outcomes depend on many factors outside our direct control, including market conditions, platform algorithm changes, and client-side variables. While we track every campaign to real business metrics and back every decision with data, we do not guarantee specific results from our services. Past performance figures cited on this website reflect actual client outcomes and are not a promise of future results.

5. Limitation of Liability

Toggle Solutions is not liable for any direct, indirect, or consequential loss arising from your use of this website or from any marketing campaigns we run on your behalf, beyond the fees paid for the relevant service period. We are not responsible for losses caused by platform policy changes, third-party service outages, or factors beyond our reasonable control.

6. Third-Party Links

This website may contain links to third-party websites, including advertising platforms, tools, and partner resources. These links are provided for reference only. Toggle Solutions has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

7. Governing Law

These terms are governed by the laws of Malaysia. Any disputes arising from your use of this website or our services will be subject to the exclusive jurisdiction of the courts of Malaysia.

8. Changes to These Terms

Toggle Solutions may update these terms at any time. Changes will be posted on this page with an updated date. Continued use of this website after any change constitutes your acceptance of the updated terms.

9. Contact

Questions about these terms? Contact us at: hello@toggle.solutions