Customer Relationship Management(CRM)
Turn One-Time Buyers Into Lifelong Customers.
We build retention systems that grow customer lifetime value - automatically.
About This Service
Acquiring a customer is just the beginning. The brands that win long-term are the ones that keep customers coming back - through smarter communication, better timing, and experiences that feel personal at scale. At Toggle, we build CRM systems that work in the background, continuously nurturing your customer base and recovering revenue that would otherwise walk out the door.
Who This Is For
Brands that have built a customer base and want to maximise the value of every relationship - not just keep chasing new ones.
What We Do
- CRM platform setup and management (Klaviyo, HubSpot, and more)
- Customer lifecycle mapping and segmentation
- Automated retention flows - win-back, re-engagement, loyalty
- RFM modelling to identify high-value and at-risk customers
- Post-purchase experience design
- Loyalty and rewards programme strategy
- Customer health scoring and churn prediction
- Cross-sell and upsell sequence development
- CRM integration with paid media for retargeting alignment
- Monthly retention performance reporting and LTV tracking
Recent Success Stories
See how we've helped other businesses achieve their goals.
Analytics Dashboard
Created a unified dashboard consolidating data from 5 different marketing channels.
Attribution Fix
Fixed broken tracking to correctly attribute revenue to marketing efforts.